Health Literacy Listening Tour (HLOL#188)
Health Literacy Outloud: 7.01.2019
Audrey
Riffenburgh Ph.D. has over 20 years of experience in health literacy and plain
language. Dr. Riffenburgh is President of Health Literacy Connections
(formerly Plain Language Works). Her firm helps healthcare systems,
health-related agencies, and companies use health literacy and plain language
to improve audience communication and meet organizational goals.
Dr.
Riffenburgh is widely recognized for her many health literacy accomplishments.
This includes being the Senior Health Literacy Specialist at an academic health
system where she led efforts to improve communication and access for patients
and families and become a more “health literate organization.”
In
this podcast, Audrey Riffenburgh talks with Helen Osborne about:
➤ Health
Literacy Listening Tour. A quick, focused way to get the “lay of the land”
within your organization so as to develop meaningful health literacy programs.
➤ Practical
tips that include meeting with key leaders, framing health literacy as an
important issue, and learning about organizational goals, strategies, and
needs.
➤ Using
this opportunity to build goodwill, raise awareness about your program, develop
allies, create networks, and develop projects with measurable outcomes. LISTEN 10:54
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