Showing posts with label Outsourcing. Show all posts
Showing posts with label Outsourcing. Show all posts

Monday, October 30, 2017

Library Outsourcing Vote Is An Outrage :: Escondido Public Library

Letter to the Editor: Library Outsourcing Vote Is An Outrage
Times Advocate: 10.26.2017 by John Donel, MLS, Escondido

As senior librarian at the Escondido Public Library I wish to thank the citizens of Escondido who have opposed Library outsourcing. Your dedicated, courageous and unwavering support of the Library and its staff in this ongoing struggle to keep the Library a non-profit, government institution is very much appreciated. Although city council voted to outsource the Library, the supporters did not lose. A very few narrow-minded city officials, pretending to be leaders, “won” a biased, unfair vote in council chambers, but they lost in life.

They lost because in order to rationalize their poorly researched decision they had to present biased, inaccurate and one-sided information. They had to bully and intimidate the public and staff. They had to dismiss documented facts and statistics presented by professional librarians, library directors, independent outside experts and the Library Board of Trustees, and blindly accept the LSS sales pitch. Yes, they sold their soul and the soul of the community, the Library, to LSS for money. A truly despicable action for those who are supposed to be servants of the people. And by disregarding the will of the people they shamed themselves and dishonored our Constitutional rights and democratic principles of free speech and open and honest government. Yes, indeed they lost in a very big way.

On the other hand, to those who have opposed Library outsourcing, you can take both pride and comfort in that you have supported the Library and staff during a time of great stress. Your opposition to a dictatorial government “process” has supported the best of democratic ideals and principles. You have won in the hearts, minds and souls of the people and that is what matters most.

And it must be said that while the decision to outsource to a low quality, poorly managed and unethical company like LSS is bad enough, even worse has been the closed minded “process” by which this decision has been pushed by a few political bullies in city government. This “done deal” from the very beginning has been disgraceful, dishonest and disrespectful of due process, ignored objectivity in decision making, as well as openness and transparency in government.

As a Library staff member it has been difficult to watch the negative effect on staff morale this “process” has had as staff have been dismissed, disrespected and even intimidated from speaking. The suggestion that a poorly run company like LSS, that dispenses library services “on the cheap”, can provide better quality service is insulting to current Library staff and flies in the face of California library statistics that show LSS libraries in the lowest 10% of every measure of library quality.

And as a citizen of Escondido it has been extremely disappointing to see how a very few bullies in city government have disrespected democratic principles and disenfranchised the people of Escondido by pushing a proposal that no one outside of city hall supports. Fortunately, our democracy is strong and as it has many times in the past, will survive the narrow minded decisions of those few who do not understand how to be true leaders in an inclusive and open democracy.

Wednesday, November 4, 2015

As U.S. Libraries Are Outsourced, Readers See Public Trust Erode - Bloomberg

Carnegie libraries
& American culture, 1890-1920
by Abigail Ayres Van Slyck
As U.S. Libraries Are Outsourced, Readers See Public Trust Erode
Bloomberg: 11.02.2015 by James Nash

A Maryland company that runs public libraries has more than doubled in size in the past decade as governments seek savings. Bibliophile residents complain that an investment in knowledge and culture is being milked for profit.

Library Systems & Services LLC is running into opposition as it seeks to add the 24 libraries in Kern County, California, to its portfolio of 82 in six states, allowing the county to shed a unionized workforce of 118. The county north of Los Angeles would be the largest addition for LSSI since the firm, which is owned by Wayne, Pennsylvania-based Argosy Capital Group Inc., got into the book business in 1997.

The only coast-to-coast operator of public libraries has capitalized on a recession-driven trend of contracting out government functions. Chicago leased its 36,000 parking meters to a Morgan Stanley-led partnership in 2008. Georgia’s universities last year turned over student-housing management to Corvias Group LLC for 65 years. The San Bernardino, California, City Council in May voted to outsource 15 services including fire protection and park maintenance as part of a strategy to exit bankruptcy.

In Kern County, the bid for private management has residents debating whether the printed word is a special trust.

“This is meant to increase business profits and drive down quality,” said Esdras Quintana, a 14-year library information-technology employee and member of the Service Employees International Union. “We need to invest more in our libraries. Turning over our libraries to LSSI would not be an investment. It would be an abandonment of a precious public asset.”  READ MORE !