Millions of US Workers Have 'Limited Or
No Digital Skills'
HR
Dive: 2.11.2020 by Sheryl Estrada
Glaring technology-related skill gaps
across the U.S. workforce exist from entry-level workers to managers, according
to Amanda Bergson-Shilcock, senior fellow at National Skills Coalition (NSC).
"There are tens of millions of
workers in this country who have very limited or no digital skills,"
Bergson-Shilcock, moderator of the panel discussion "Digital skills and
the American Workforce" told an audience of 70 educators, job training
providers, congressional staff members and state agency leaders Feb. 5 in the
Russell Senate Office Building.
Augmented reality (AR) and virtual
reality (VR) are gaining momentum in the employee learning field.
Manufacturers are beginning to use AR, and restaurants like Honeygrow and KFC
are using VR goggles in for food safety training, Bergson-Shilcock explained.
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Entire industries are feeling the pinch.
Panelist Bitnara Jasmine Park, a senior researcher at American Institute for
Research (AIR), shared data from the Organization for Economic Co-operation and
Development (OECD) adult
skills survey, which represents U.S. workers ages 16 to 64 currently
employed across all industries. The survey is conducted as part of the
Programme for the International Assessment of Adult Competencies, and data is
collected in the U.S. under the auspices of the U.S. Department of
Education, National Center
for Education Statistics.
Park looked at two major
industries — manufacturing and health sector. More than 1 in 10
workers are employed in manufacturing, and one third lack key digital skills,
she said.
"[Workers in manufacturing]
represent about 11% of all U.S. working adults, that is roughly about 60
million people," Park said. "About 5.6 million workers in
manufacturing have low digital skills."
Approximately 1 in 7 American workers is
employed in the health and social assistance sector, and one-third lack key
digital skills. "About 6.7 million workers in the health and social
work industry have low digital skills," Park said. READ
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