Use Health Literacy Online to Improve the User Experience for
Everyone
ODPHP: 4.12.2017
Up
to half of all American adults have limited literacy skills, and as many as 9
in 10 have limited health literacy skills. Online health information can be
tricky for users with low literacy skills to understand — and it presents a
unique set of challenges for professionals who create online health content,
too.
People
with low literacy skills are more likely to have difficulty finding,
processing, and using information on the web. They may get distracted easily,
give up reading quickly, and struggle with dense text and complex navigation.
That’s
why ODPHP developed Health Literacy Online: A Guide
for Simplifying the User Experience. This research-based guide aims
to help professionals create health websites and other digital health
information tools that are easy for low-literacy users to access and
understand. The guide is written for anyone involved in creating online health
content, from start to finish — writers and editors, content managers, digital
strategists, user experience strategists, web designers, developers, and
others.
Health
Literacy Online offers strategies for writing, displaying, and organizing
online health content. For example, these guidelines can help you:
➤ Write
simple, actionable content
➤ Choose
fonts that are easy to read
➤ Organize
and label content in ways that are intuitive for users
➤ Design
for a variety of screen sizes, including mobile phones
➤ Test
your site with limited-literacy users
Health Literacy Online
A Guide for Simplifying the User Experience
Health Gov: 6.08.2016
This
research-based guide will help you develop intuitive health websites and
digital tools that can be easily accessed and understood by all users —
including the millions of Americans who struggle to find, process, and use
online health information.
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